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You are always trained to be an active listener, but you
were never trained on How to make other listen to you? How
to create interest of others to your conversation? How to
make people accept and act your needs?
So follow the following recipe:
1. believe in what you say
2. believe on your abilities to speak out
3. be expressive not impressive
4. speak concrete not abstract
5. simplify your language
6. be able to rephrase and paraphrase
7. avoid technical terms
8. be specific not general
9. be interpersonal not impersonal
10. create a common interest
11. create a common benefit
12. find potentiality of your receiver and play on it
13. be open to criticism
14. be open to objections
15. prepare a pre-scenario
16. prepare your subject quite well
17. get a profile of your receiver
18. give a space to interaction
19. work on your listener five senses-honing on the five
senses of your receiver
20. acknowledge; noise, distraction etc. for your message
21. be ready with different action plans
22. be flexible with opponents
23. test your receiver understanding
24. speak in a T-Shirt Form
25. speak it KISS
26. high light interest, functioning your voice tone,
pitches and volume
27. function positive body language
28. function positive facial gestures
Social Etiquette Seminar
Customer Service Etiquette for Wealth Customer
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What Women Want magazine and Washwasha New Additions